Our Services
From first conversation to ongoing support — we handle everything so you don't have to.
Consultation
A paid on-site consultation to assess your property, understand your requirements, and recommend the right package or custom solution.
What's included
- On-site property walkthrough
- Goals, priorities, and budget discussion
- Wiring, network, and infrastructure assessment
- Network and systems audit — Wi-Fi, VLAN readiness, system architecture
- Written recommendation and quote
Details
Duration: 1–2 hours on-site
Note: Consultation fee is credited toward your installation if you proceed.
Installation
Full-service installation of smart home hardware and Home Assistant configuration. We handle everything — you just enjoy the result.
Finalise devices, confirm placement, design system architecture
Licensed electrician installs smart switches and cabling
IoT network segmentation, HA hub, Zigbee coordinator, cameras, sensors
Custom-built automations, dashboards, and scenes — tailored to your household
Every device, every automation, every manual control verified
Walk through the system with all household members, set up apps
Timeline: typically 1–3 days depending on package and property size.
Ongoing Support & Maintenance
Optional support plans for peace of mind. All plans include managed Home Assistant updates — we review, test, and apply updates on a controlled schedule so things don't break.
| Plan | Managed Updates | Support | On-Site Visits | Response Time |
|---|---|---|---|---|
| Basic | Quarterly | Email/text | — | 48 hours |
| Standard | Monthly | Phone + text | 1 per year | 24 hours |
| Premium | Monthly + priority | Priority phone | 2 per year | 4 hours |
Upgrades & Expansions
Your smart home grows with you. Add more devices, upgrade your package, or integrate new systems at any time.
- Add more smart switches or sensors
- Upgrade from Bronze to Silver or Gold
- Add cameras, blinds, or audio zones
- Integrate solar monitoring
- Add energy management
- Expand to additional buildings
Custom Projects
For properties or requirements that don't fit standard packages.
- Large homes (50+ devices)
- Multi-building properties
- Commercial fit-outs
- Building management integration
- Short-term rental automation
- Bespoke automation logic
Internet Services
No more dead spots. No more dropouts. Available as a standalone service or alongside any smart home package.
Internet Health Check
"Find out what's actually wrong."
A diagnostic visit to assess your internet and identify what's causing slow speeds, dropouts, or dead zones. You get a written report with clear, prioritised recommendations — not guesswork.
- Speed testing at multiple points
- Wi-Fi coverage mapping
- Router and modem assessment
- Channel interference analysis
- Cabling and NBN connection check
- Written report with recommendations
Internet Upgrade
"Out with the old, in with fast."
Full replacement or upgrade of your networking equipment — designed for reliable, whole-property coverage. We prefer Ubiquiti UniFi (enterprise-grade, no subscriptions) but we'll work with whatever suits your property and budget.
- Equipment recommendation and supply
- Optimal access point placement
- Guest network and parental controls
- IoT device network segmentation
- Full network configuration
- Speed verification in every room
Internet Optimisation
"Get more from what you've got."
Tune and optimise your existing network without replacing hardware. We squeeze every bit of performance from your current setup.
- Router and AP reconfiguration
- Wi-Fi channel optimisation
- QoS for video calls and streaming
- Firmware updates
- DNS optimisation
- Quick wins — repositioning, cable upgrades
Small Business Internet
"Reliable internet your business can count on."
Purpose-built networking for cafes, offices, retail, and trades — because your business can't afford dropouts.
- Full Internet Health Check included
- Business-grade equipment
- Guest Wi-Fi with captive portal
- Staff and customer network separation
- PoE camera and device support
- Remote management setup
Let's talk about your home
Book a consultation and we'll design the perfect smart home for your property and lifestyle.
Book a Consultation